A Note From The Owner
Firstly, let me say thank you for visiting our company website. My name is Huyen Thi Tran, or as many of my none Vietnamese friends call me “Dawn”. I am a 30 something Vietnamese lady who after leaving university with two degrees (one in English and the other in Accounting) I decided to travel around Vietnam by motorbike. I’ve been to many places and unfortunately witnessed many poor practices. By poor practices i mean I witnessed many tourists (none Vietnamese and Vietnamese alike) being provided with not exactly what they thought they were getting. There was clearly evidence of poor service being provided. This disturbed me so after gaining valuable experience, travelling the length and width of the country and trying a vast variety of tours I decided to start my own travel company.
A little bit about the company
I established the company at the beginning of 2018, so we are (At the time of writing this) a new company. Due to being an online company we have much lower running costs. The lower running costs enable us to pass huge saving onto you, our clients. Due to my personal experiences of our country and our low running costs we can provide the absolute best in service at the most competitive prices. We never compromise on the quality of our tours.
At Vietnam holidays and tours we understand that expectation doesn’t always match reality. All to-often tourist to foreign countries feel exactly that, like “tourists”, with no actual care for their needs. At Vietnam holidays and tours we put “You” at the heart of everything we do. This is why all our tours have been tried and tested to ensure the highest quality is met. All our accommodation has been specifically selected by ourselves with our customers needs at the forefront of what we believe you will require and expect.
We select our partners on a number of criteria such as, professionalism, outstanding customer service, value and longevity of their business. We have a very long and successful relationship with our respected partners, they understand fully our expectations and ensure to provide the upmost in service and quality.
Taylor Made Services
All our packages and tours have been specifically selected for you. We understand that everyone is different and that sometimes you would prefer to “mix it up” a little. This is why we have our “Taylor made Services”. If you wish to add something to any of our existing packages, or have a “new creation package” made, then our experts are here to help discuss. We will fully listen to your requirements to help plan and fully arrange your dream vacation.
Vietnam Holidays And Tours. Your Leading Travel Agents In Hanoi.
Vietnam Holidays and tours are one of the leading travel agents in Hanoi and Vietnam. Should you wish to talk about your plans to Vietnam, Laos, Cambodia or Thailand then please contact us. We speak fluent English and Vietnamese. As one of the leading Travel agents in Hanoi, we are able to create your perfect itinerary from the moment you land until the moment you leave.